Terms & Conditions

In these conditions ‘Greenhousebase’ means Matthew Honeyborne and associates trading as Greenhousebase, Mickle Trafford, Chester, CH2 4DZ. The 'Purchaser' means the person, business or company to whom the acknowledgement of order is issued. The 'Goods' means any products, equipment or services of all kinds to be supplied by 'Greenhousebase'.

Any advice given by anyone or any literature representing Greenhousebase is offered completely free of charge and so no liability what so ever can be held with Greenhousebase or anyone associated with it. No claims will be entered into regarding any situation that may arise from advice or information offered. Greenhousebase is pleased to offer opinion or advice completely free of charge and with out obligation, the decision is with the individual, company or agent as to whether this opinion or advice is taken or followed.

The property in the goods shall remain with ‘Greenhousebase' until such time as the invoice is paid in full, but the risk in the goods passes to the Purchaser when the goods are delivered to or collected by the Purchaser or its agent.

All prices on our website are given in good faith and are in pound sterling. Greenhousebase' reserves the right to alter any price on the website before the Purchaser places an order.

Prices quoted are for UK mainland only. For all other locations please telephone our enquiry line on +44 7977 788242.

In the instance where materials or goods are delivered to site carriers will only make delivery to the door of the Purchaser's premises or site, but not to locations within the Purchaser's premises. Installation is not included, unless otherwise agreed. The Purchaser must ensure that there are sufficient handling facilities to receive the goods, which they have ordered, and that any bulky items can fit through the necessary access. 'Greenhousebase' will not accept responsibility for any damage incurred resulting from the movement into or within the Purchaser's premises. The Purchaser must pay for any charges incurred from an unsuccessful delivery attempt.

Greenhousebase' is not liable for any consequential loss or special damages of any sort.

Where applicable, parts and labour guarantee only applies to goods supplied within the U.K. mainland.

The Purchaser is advised that they should un-pack and inspect all goods upon delivery. The recipient must sign for all deliveries. Any shortages, damage, incorrect or faulty equipment must be notified to us within 24 hours from receipt of goods, or a claim cannot be established. This does not affect the Purchaser's statutory rights as a consumer.

If any 'unqualified' person undertakes the supply and /or fitting of parts not specified or supplied by the manufacturer whilst the goods are under manufacturer's warranty, then any guarantee for those goods may be void.

Unless otherwise notified, the guarantee applies to parts failing within one year of the goods being supplied. Wear and tear of a product is not covered by guarantee, nor is damage, misuse or lack of maintenance. The Purchaser is reminded that they should satisfy themselves that the product they are ordering is suitable for their requirements and no responsibility is placed with ‘Greenhousebase' for their decision.

Invoice dates and reference numbers (if applicable) should be referred to when reporting a fault within the warranty period.

'Greenhousebase' standard terms are strictly payment with order. If variation in terms is agreed in writing and payment is not received in full when due, any discounts applied to the invoice will be cancelled and interest will accrue on the unpaid amount.Placing an order constitutes acceptance of the above terms and conditions.